Reliability HotWire

Issue 82, December 2007

Tool Tips

* Can I schedule preventive maintenance or inspections during a Maintenance Phase in BlockSim?

Blocksim allows you to schedule preventive maintenance or inspections on the system during a Maintenance Phase, according to the age of the system. The System Age Threshold option in the Maintenance Phase Properties window can help you optimize the resources allocated to repair the system during a Maintenance Phase by performing preventive maintenance or inspections when the system is already down for corrective maintenance.

For example, if a preventive maintenance action is scheduled for a car (e.g. an oil change, tire rotation, etc.) at 60,000 miles, but a system downing event occurs at 55,000 miles, the System Age Threshold will determine whether the preventive maintenance will be performed earlier than scheduled. If the System Age Threshold is 0.9, the preventive maintenance will be performed, since the system downing event occurred within the interval of 54,000-60,000 miles (i.e. within 10% of the system age at which the preventive maintenance was originally scheduled). If the System Age Threshold is 0.95, the preventive maintenance will not be performed, since the system downing event did not occur within the interval of 57,000-60,000 miles (i.e. within 5% of the system age at which the preventive maintenance was originally scheduled).

* Are there any issues with running ReliaSoft's software under the Windows Vista operating system?

There are 2 known issues with current ReliaSoft software and the Windows Vista operating system. There are simple workarounds to both of these issues. Additionally, ReliaSoft is working on modifying its products to eliminate these issues through free Service Releases distributed via the Web.

  • Issue with Licensing and Activating the Software

When you install one of ReliaSoft's software products on Windows Vista, license and activation information for your ReliaSoft's Product may not be stored in the registry, which will result in the need for you to reenter the license and reactivate the product every time you start it. This is due to a new "default" security implementation under Vista, named User Account Control (UAC) . With this option turned on, ReliaSoft's license manager cannot store your license information.

Solution: Temporarily turn the User Account Control feature off, license and activate the application and then turn the security feature back on (if you wish). To do this, from the Windows Vista "Control Panel," select User Accounts and then select Turn User Control on or off. Turn it off and license/activate the ReliaSoft product. Repeat these steps to turn UAC back on if you wish.

  • Issue with Accessing Help Files

Some of ReliaSoft's help files (as well as those of thousands of applications written using the Windows help file format) do not work under Vista. This is because Microsoft has made the decision to stop supporting the *.hlp file format in Windows Vista. (See also Microsoft Support Article for further discussion on this.)

Solution: ReliaSoft is in the process of replacing our help files with a newer, Vista-compatible format and we have already released this update for several products, so be sure to check for service releases at http://www.ReliaSoft.com/downloads.htm. Until this transition is complete, to view 32-bit *.hlp files, Microsoft requires users to download the program (WinHlp32.exe) from the Microsoft Download Center, and then install it on their computers.

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